Q.
What are the benefits of using an outside medical transcriptionists as opposed
to hiring our own transcriptionists?
A. There are many! No employee taxes. No employee benefits to pay. No down
time. Pay only for production. No vacation or sick leave to worry about. No
hiring and training new employees. No extra equipment to buy. Files are kept
in a secure permanent database and are HIPAA Compliant. Patient records are
available anytime and anyplace. The list goes on.
Q. How do you charge?
A. Our medical transcription rate is based on line count. Our line charge is
calculated per characters (with spaces), not as a visible line. Consequently,
fonts, font sizing, spacing choices and the number of pages do not matter.
Q. How much does your service cost?
A. Our rate is currently *6 cents per line for standard digital dictation, and
we haven't increased our rates in over nine years. Line count
is measured as characters (with spaces). This includes most common formatting
styles at no extra charge.
*Complex formatting and dictation may be extra. There are no set up
fees, no minimum, no extra fees of any kind.
Q. How do you bill for your services?
A. Invoices are sent by Email and include a detailed log count for each
dictation transcribed the previous month. Payment is accepted by check and is
due by the 15th of each month.
Q. What about quality?
A. To insure constant quality an experienced transcriptionists is assigned to
work with each doctor and becomes their personal transcriptionists. Once
completed, all work is double checked for spelling and formatting to minimize
possible errors and to insure top quality. We've been in business for over
seven years and our reputation speaks for itself. Most of the clients who
started with us are still with us.
Q. How is work sent to you?
A. You can send us files via a digital recorder over the internet by going to
our secure website and using our simple drag-and -drop upload interface, or
you can send it using encrypted secure email & FTP.
Q. How do I pickup my completed work?
A. Files are kept in a secure, permanent, HIPAA compliant database and are
accessible to you anytime and anyplace via the Internet. You simply login to
your secure records page to access patient medical records. You can view,
edit and print anytime.
Q. What is your turnaround time?
A. Our guaranteed turnaround time (TAT) is 8 to 48 hours.
Q. Can you store
all our records including our old records?
A. Yes! Eye Technologies can provide a comprehensive range of
cost-effective services for converting hard copies and processing your data.
We can assist you in the ongoing capture, conversion, storage, retrieval and
distribution of your important information. You’ll have the facts, figures and
details you need, whenever you need them, in exactly the format you require.
Q. What other services can you provide?
A. In addition to data conversion, Eye Technologies can also provide
solutions to make your organization’s data and processes more efficient.
Through our diverse services and partnerships with technology providers, we
can help you design and execute the entire records management process. We
implement solutions that include
“best of breed” products and some of the most advanced data security and
encryption technologies available.
